Shipping policy

Last Updated: July 01, 2026

At VoltEdge, we strive to get your order to you as quickly and reliably as possible. Please read the following shipping information carefully.

1. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation (excluding weekends and holidays).
• During peak periods (holidays, sales events), processing may take up to 3 business days.
• You will receive a confirmation email once your order has shipped.

2. Shipping Methods & Delivery Times

We offer the following shipping options (continental United States unless otherwise noted):

• Delivery times are estimates and are not guaranteed.
• Rural or remote areas may take additional time.

3. Shipping Costs

Shipping costs are calculated at checkout based on weight, dimensions, and destination. Free shipping may be available on qualifying orders — details will be shown during checkout.

4. International Shipping

• We currently ship to [list countries or "select countries worldwide"].
• International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.
• International delivery times typically range from 7–21 business days, depending on the destination country.

5. Shipping Address

• Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
• We cannot ship to P.O. Boxes for certain carriers or expedited services.

6. Order Tracking

• A tracking number will be provided via email once your order ships.
• You can track your package using the link in the shipping confirmation email or on the carrier’s website.

7. Shipping Delays & Lost Packages

• In rare cases, packages may be delayed due to carrier issues, weather, or high volume.
• If your package is lost or significantly delayed, please contact us at calebreinke206@gmail.com within 30 days of the expected delivery date so we can assist you.

8. Damaged or Defective Items

• If your order arrives damaged, please notify us within 48 hours of delivery with photos of the damage and packaging.
• We will arrange for a replacement or refund as appropriate.

9. Changes or Cancellations

• We can modify or cancel orders only if they have not yet been processed for shipping. Contact us as soon as possible.

10. Returns & Shipping Costs

• Please see our full [Returns Policy] for details.
• Customers are generally responsible for return shipping costs unless the item is defective or we made an error.